Twinpalms Phuket Hotel


High-rated and popular resort on the upscale Surin Beach

Featuring 97 rooms that range from large to enormous 3-story suites, the Twinpalms Phuket Hotel has an ideal location in the quiet and upscale Surin Beach area. This is primarily a resort meant for adults, but many rooms are plenty large enough for children. Daily butler service is among the more interesting 5-star amenities, but it’s the details in the rooms that are most impressive, and the attentive and personalized service as well.

The location on Surin Beach is ideal for those coming to Phuket to relax rather than get involved in the nightlife, though there is a beach club only 2 minutes down the sand, and Patong Beach is a short taxi ride away. Read the reviews and you’ll see that this is one of the highest rated luxury resorts in Phuket, so it’s a bit surprising that room rates are somewhat modest. You also see that this is a resort that some people return to each year, so reserving well in advance is wise if you don’t want to have to settle for second best.

Rooms/suites/villas: 97
Area: Surin
Category: 5-star

Room types

  • Deluxe Palm Room
  • Deluxe Lagoon Pool Room
  • Grand Deluxe Palm Room
  • Grand Deluxe Lagoon Pool Room
  • Palm Suite (1 or 2 Bedrooms)
  • Lagoon Pool Suite (1 or 2 Bedrooms)
  • Duplex Pool Suite
  • Penthouse
  • Presidential Penthouse

Special room features

  • Oversized bathroom with rain and hand showers
  • Sumptuous fabrics and bespoke furniture
  • Ultra comfortable mattresses on oversized beds
  • Stunning pool and Tropical garden views from private balconies
  • Rooms adjusted to Western or Eastern taste
  • Individual hi-fi system & DVD player
  • BBC and full satellite television
  • Refrigerator with fully-stocked mini bar
  • Coffee & Tea making facilities
  • Bottled Twinpalms water
  • Daily Butler Service
  • Hair dryers
  • In-room safe
  • High speed internet access in all guest rooms
  • 2 direct dial telephone lines
  • Adaptor free international electric outlet
  • Individually controlled, silent air conditioning. Computerised light control system
  • International PC modem plugs (UK, USA, Europe and ISDN)
  • Daily weekday newspaper delivery
  • Welcome amenities upon arrival
  • 24-hours room service

Rates

  • High season online specials from US$264 per night
  • Low season online specials from US$146 per night

Restaurants and bars

  • Oriental Spoon Grill & Bar – a cutting edge restaurant that accommodates 176 guests
  • Pool Bar

Resort features

  • Salt-chlorinated pools with over 1,600m2 water surface: A 50m lap pool fulfilling basic international competition standards; a Lagoon pool – 15 guest rooms connect directly to the pool via their private terrace.
  • A complimentary, air-conditioned guest gym with ‘Life Fitness’ equipment
  • Catch Beach Club – the preferred, stylish venue offers non-motorized water sport activities
  • A library with complimentary internet facilities for hotel guests
  • Business centre
  • Tour service
  • Wedding facilities

Spa information

Palm Spa takes a holistic approach to your wellbeing by combining ancient Eastern therapies with the latest Western techniques to encompass mind, body and spirit. The serene and soothing setting of this extraordinary Phuket spa is enhanced by the caring nature of our dedicated team of Phuket Thai spa therapists, who will nurture you through the rejuvenating and healing process to achieve total wellness.

Nearby activities

  • Catch Beach Club (175 meters away)
  • Yachting
  • Helicopter charter
  • Bike rentals

Distance from Phuket International Airport

22 km / 15 miles – 25 minutes by car

What the reviews say

Reviews for the Twinpalms Phuket Hotel are nearly all raves, especially the more recent ones. All together this is one of the highest rated resorts in all of Phuket so it’s interesting that the room rates are on the low side for the 5-star category. The staff and service get very high praise, as do the large rooms with wonderful sea views and modern amenities. The location on a section of the upscale Surin Beach area is a big plus as well.

There are a few negative reviews involving disputes over the final bill and similar things, but since they are outweighed by an overwhelming number of 5-star reviews it would seem you’d have to be quite unlucky to have problems yourself. For a luxury beach resort in Phuket that receives these kinds of reviews, the prices are modest and it seems to offer excellent value.

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